qbajee is committed to providing a safe and enjoyable gaming environment for every player in Bangladesh. Our responsible gaming programme gives you the tools to stay in control of your play at all times.
The qbajee platform is accessible to adults aged 18 years and above only. All account registrations are subject to age verification. If you are under 18, you must not register or attempt to use the qbajee platform. Accounts found to belong to underage individuals are suspended immediately and any associated funds are subject to forfeiture pending investigation.
Gambling is a form of entertainment. For the vast majority of qbajee players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and the rest of Bangladesh, it remains exactly that — an enjoyable pastime pursued within personal limits and a sensible budget. However, qbajee acknowledges that for a minority of players, gambling can become problematic. Our responsible gaming programme exists to give every player the information, tools, and support they need to recognise and respond to the signs of problem gambling before they escalate.
This page outlines the practical tools available within your qbajee account, the warning signs of gambling-related harm, a brief self-assessment framework, and guidance on how to seek help. We encourage all players to read this page in full — not because we expect problems, but because understanding these tools in advance means you are always prepared to use them if needed.
qbajee's responsible gaming approach rests on three core principles: prevention through robust age verification and player education; protection through account-level controls that put the player in charge of their own limits; and support through a customer service team that is available around the clock to assist any player who feels that gambling is no longer a source of enjoyment.
Remember: Gambling should always be funded from your disposable entertainment budget — never from money set aside for rent, bills, food, family expenses, or savings. If you find yourself considering gambling with essential funds, please use the deposit limit or self-exclusion tools described below, or contact the qbajee support team immediately at [email protected].
Every qbajee account comes with a set of built-in responsible gaming controls. You can activate or adjust these at any time through your account settings or by contacting support.
Set a daily, weekly, or monthly cap on the total amount you can deposit into your qbajee account. Once a limit is set, it takes effect immediately. Requests to increase a limit are subject to a mandatory 24-hour cooling-off period before they come into force. Decreases take effect immediately.
Define the maximum amount you are willing to lose over a set period — daily, weekly, or monthly. When your losses reach the limit you have specified, your ability to place further bets is paused until the period resets. This tool is particularly useful for keeping casino sessions within a predetermined budget.
Set a maximum duration for any single gaming session on qbajee. When your session reaches the time limit you have chosen, you will receive an on-screen notification and your session will be paused. Taking regular breaks is one of the most effective habits for keeping gambling enjoyable and within control.
If you feel you need a short break from gambling, you can activate a time-out period lasting anywhere from 24 hours to 6 weeks. During a time-out, your qbajee account is temporarily suspended — you cannot log in, deposit, or place bets. Your account balance is preserved and will be accessible once the time-out expires.
For players who feel they need a longer or permanent break, qbajee offers self-exclusion periods of 6 months, 1 year, 3 years, or indefinitely. Once a self-exclusion is activated, it cannot be reversed until the chosen period has elapsed in full. Contact [email protected] to request a self-exclusion at any time — it will be processed within 24 hours.
Players who are taking a break or managing their gambling habits can opt out of all promotional communications — including bonus offers, free spin notifications, and special event alerts — directly from their account settings. Removing marketing prompts reduces temptation and supports a healthier relationship with gambling.
Problem gambling rarely appears suddenly. It typically develops gradually, and recognising the early warning signs gives you the best chance of addressing it before it causes serious harm. The following signs are worth taking seriously.
If you recognise three or more of the signs above in your own behaviour, we strongly encourage you to take immediate action. Use the time-out or self-exclusion tools available in your qbajee account, or contact our support team at [email protected]. You do not need to be certain that you have a problem to ask for help — our team is here to listen without judgement.
This is not a clinical diagnostic tool, but answering these questions honestly can help you gain a clearer picture of your current relationship with gambling. If you answer "yes" to several of these questions, consider speaking to a professional or contacting qbajee support.
If you believe gambling is becoming a problem for you, the most important step is simply to act. The following steps outline what you can do today, starting with the tools available directly inside your qbajee account.
Not sure where to start? Send an email to [email protected] with the subject line "Responsible Gaming Help" and a member of our team will guide you through the available options within 24 hours. All conversations about responsible gaming are handled with complete confidentiality.
Log in to your qbajee account and navigate to Account Settings. Activate a time-out period for as short as 24 hours or as long as 6 weeks. This gives you immediate breathing space without permanently closing your account. If you cannot log in, contact [email protected] and request a time-out — we will apply it manually within a few hours.
When you return from a time-out, set deposit and loss limits before placing any bets. Start conservatively — a limit lower than you think you need is always safer. Remember, reducing a limit takes effect immediately, but increasing one requires a 24-hour waiting period. Use that delay as an extra line of defence against impulsive decisions.
If a short time-out is not enough, request a self-exclusion of 6 months, 1 year, 3 years, or indefinitely. Email [email protected] with your account username and your preferred exclusion period. Self-exclusions are irreversible for the chosen duration — this is by design, to protect you during the period when the urge to gamble may be strongest.
Gambling problems are almost always made worse by secrecy. Talking to a trusted family member or close friend about what you are experiencing can relieve a significant amount of stress and create a support structure around you. If speaking to someone you know feels difficult, seek professional counselling — a qualified counsellor can provide a confidential and non-judgemental space to work through these issues.
Our customer support team is available 24 hours a day, 7 days a week. You can reach us at [email protected] at any time. Whether you need help activating a tool, have questions about your account, or simply want to talk through your options, we are here to help — without judgement and without delay.
Responsible gaming is not a checkbox at qbajee — it is built into how we operate the platform from the ground up.
Every qbajee account registration triggers an identity and age verification process. No player can access deposit or betting features until their age has been confirmed as 18 years or above. This is a hard requirement with no exceptions.
qbajee's platform analytics monitor player behaviour for patterns associated with problem gambling — such as rapid session escalation, loss-chasing behaviour, or dramatically increased deposit frequency. Where such patterns are detected, our team proactively reaches out to the player concerned.
All qbajee customer support agents receive training in responsible gaming principles and how to handle sensitive player conversations. Any player who contacts support with concerns about their gambling habits is treated with empathy, discretion, and urgency.
Every responsible gaming tool on the qbajee platform is controlled by the player — not by automated nudges or marketing logic. You set your own limits, on your own schedule, without needing to explain your reasons to anyone. The controls are yours.
qbajee provides clear information about the house edge, return-to-player (RTP) percentages, and game rules for all games on the platform. Understanding how games work is a foundational part of playing responsibly and managing expectations.
qbajee uses SSL encryption across the entire platform and applies fair-play standards to all game outcomes. A safe platform is the foundation of responsible gaming — players should never have to worry about the integrity of the games they play or the security of their account data.
The following practical habits are worth adopting from day one of your time on the qbajee platform — not just when a problem arises. Prevention is always easier than recovery.
Decide the maximum amount you are willing to spend before you open the qbajee platform. Treat this amount as an entertainment expense — like a cinema ticket or a meal out — that you are comfortable not getting back. Never exceed it, regardless of whether you are winning or losing.
Gambling is entertainment, not a reliable income source or investment strategy. The house always maintains a mathematical edge over time. Approach qbajee games with realistic expectations — enjoy the excitement of cricket betting or live casino, but never depend on winnings to cover financial obligations.
Set a session time limit in your account settings and honour it. Step away from the screen every hour at minimum. Fatigue and prolonged play both impair decision-making and increase the risk of impulsive bets. A short break is often all it takes to reset perspective.
Accepting a loss is one of the most important skills in responsible gambling. If a session is going poorly, close the platform and come back another day — do not try to win back losses in the same session. Chasing losses is one of the most common and most damaging patterns in problem gambling.
Gambling should be one leisure activity among many. Keep it in balance with other hobbies, social activities, time with family, and physical exercise. If you find that gambling is crowding out other activities you used to enjoy, that is an important warning sign to take seriously.
When gambling stays fun, qbajee is at its best. Explore our games with confidence — and remember that our support team is always here if you need us. 18+ only.