This policy explains what personal data qbajee collects from players, why we collect it, how we use and store it, and the rights available to you as a registered account holder.
Important: This Privacy Policy describes how qbajee collects, uses, stores, and protects the personal data of players who register accounts and use the qbajee platform at qbajee.win. By creating a qbajee account or continuing to use the platform, you acknowledge that you have read and understood this policy. If you do not agree to the terms of this policy, you should not register or use the qbajee platform.
qbajee is an online casino and sports betting platform operating under the domain qbajee.win. We are committed to protecting the privacy and personal data of every player who interacts with our platform. This Privacy Policy sets out in clear, formal terms what data we collect, the purposes for which we use it, and the conditions under which it may be shared with third parties.
This policy applies to all personal data collected through the qbajee website, including any mobile-optimised version of the site, any player account registration and management process, any customer support interaction, and any payment transaction carried out via a qbajee account. It applies to all players regardless of the device or location from which they access the platform.
This Privacy Policy should be read alongside the Terms & Conditions and the Responsible Gaming policy, both of which form part of the complete agreement between qbajee and its registered players.
For the purposes of this Privacy Policy, qbajee — operating under the domain qbajee.win — is the data controller responsible for the personal data of players registered on the platform. "Data controller" means the entity that determines the purposes and means of processing personal data.
All enquiries relating to data protection, privacy rights, or this Privacy Policy should be directed to the qbajee data protection contact point:
Data Protection Contact: support@qbajee. win (plain text — not a clickable link)
qbajee will respond to all data-related enquiries within a reasonable timeframe and in accordance with applicable data protection principles.
qbajee collects only the personal data that is necessary to operate the platform, provide services to players, comply with legal obligations, and maintain platform security. The categories of personal data we collect are set out in the table below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Mobile number, email address | Account communication, support, security alerts |
| Financial Data | bKash/Nagad/Rocket wallet numbers, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, browser type, device model, operating system | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, session duration, betting history | Service improvement, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence | Customer support, dispute resolution, quality assurance |
| Verification Documents | Copies of national ID, utility bills, payment method proof | KYC verification, withdrawal processing, fraud prevention |
qbajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data, except where explicitly required by applicable law or regulation.
The majority of personal data qbajee holds about you is provided directly by you at the time of account registration, during the identity verification process, when you contact customer support, or when you initiate a financial transaction. This includes any documents you voluntarily submit as part of our know-your-customer (KYC) process.
When you access and use the qbajee platform, certain technical and usage data is collected automatically by our systems. This includes your IP address, the device and browser you use, pages you visit, the time and duration of your sessions, and actions you take within the platform such as games played and bets placed. This data is collected using standard web technologies including server logs and session cookies.
In certain circumstances, qbajee may receive personal data about you from third-party service providers. This includes identity verification providers who confirm the validity of documents you submit, payment processors such as bKash, Nagad, Rocket, and Upay who confirm transaction status, and fraud detection services that provide risk signals based on technical identifiers. Any data received from such third parties is handled in accordance with this Privacy Policy.
qbajee uses the personal data it collects for the following purposes:
qbajee does not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
qbajee processes your personal data on the following legal bases:
qbajee shares personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank), identity verification providers, fraud detection services, customer support tools, and game studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. All such providers are contractually bound to process personal data only on qbajee's instructions and to maintain appropriate data security standards.
qbajee may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or legitimate regulatory request. Such disclosures may be made without prior notice to you where the law requires or permits this.
qbajee does not sell, rent, or trade your personal data to any third party for marketing, advertising, or commercial purposes. Your data is shared only to the extent necessary for the operation of the platform and the fulfilment of our legal obligations, as described in this section.
In the event of a merger, acquisition, restructuring, or sale of all or part of qbajee's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
qbajee retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention principles apply:
When personal data is no longer required, qbajee will securely delete or anonymise it in accordance with our internal data disposal procedures.
qbajee implements a range of technical and organisational security measures designed to protect your personal data from unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
While qbajee applies robust security measures, no internet-based platform can guarantee absolute data security. Players are encouraged to use strong, unique passwords for their qbajee accounts and to contact [email protected] immediately if they suspect any unauthorised access to their account.
Cookies are small text files placed on your device by a website when you visit it. qbajee uses cookies and similar tracking technologies — including session tokens and local storage — to operate the platform, maintain your login session, remember your preferences, and collect anonymised analytics data about platform usage.
You can manage or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the qbajee platform and may prevent you from accessing your account or completing transactions. Instructions for managing cookies in the most common browsers are available in those browsers' help documentation.
As a player whose personal data is processed by qbajee, you hold the following rights in relation to that data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request".
You have the right to request a copy of the personal data qbajee holds about you. We will provide this information within a reasonable timeframe following identity verification.
You have the right to request correction of any personal data that is inaccurate or incomplete. Some data fields can be updated directly within your account settings; others require a support request.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to qbajee's legal data retention obligations — we cannot delete data that we are required by law to retain.
You have the right to request that qbajee restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being verified following a rectification request.
Where processing is carried out by automated means and on the basis of your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing of your personal data where qbajee relies on legitimate interests as its legal basis. You may also withdraw consent for marketing communications at any time by contacting support.
qbajee will respond to all privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be informed of the extension. We may request proof of identity before fulfilling a rights request to ensure data is not disclosed to an unauthorised party.
The qbajee platform is strictly intended for adults aged 18 years and above. qbajee does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account.
18+ Only. If you are a parent or guardian and believe that a person under your care has registered an account on qbajee or provided personal data to the platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.
qbajee reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via their account email address or a prominent notice on the platform.
Your continued use of the qbajee platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you should stop using the platform and may request account closure in accordance with the Terms & Conditions.
We encourage all players to review this Privacy Policy periodically to stay informed about how qbajee handles personal data. The most current version of this policy will always be accessible at qbajee.win/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which qbajee handles your personal data, please contact our data protection team. We aim to respond to all privacy-related enquiries promptly and thoroughly.
Privacy Enquiries: [email protected] (plain text — not a clickable link)
Please include "Privacy Policy Enquiry" or "Privacy Rights Request" in the subject line of your email to ensure your message is directed to the appropriate team member.
For urgent security concerns — such as suspected unauthorised access to your account or a potential data breach — please mark your email as urgent. Our team monitors the support inbox 24 hours a day, 7 days a week, and will prioritise security-related reports.
Six core commitments that underpin the way qbajee handles player data on its platform every day.
Every page of the qbajee platform is served over an SSL-encrypted connection. Data transmitted between your device and our servers — including login credentials and payment details — is encrypted at every step of the journey.
qbajee does not sell, rent, or trade your personal data to third parties for marketing or commercial gain. Your data is used exclusively to operate your account, process payments, and comply with legal obligations.
Identity verification at qbajee follows rigorous know-your-customer standards to confirm that every registered player is who they say they are and meets the minimum age requirement of 18 years.
Only authorised qbajee personnel with a specific operational need can access player personal data. Access controls are enforced at the system level and reviewed regularly to prevent unauthorised internal access.
qbajee respects your rights to access, correct, restrict, port, and — subject to legal retention obligations — delete your personal data. Submit a rights request at any time by emailing [email protected].
Usage data collected by qbajee is analysed not just for platform improvement, but also to identify patterns associated with problem gambling — enabling timely intervention to support at-risk players.
Your data is protected. Your account is secure. Explore cricket betting, live casino games, and 500+ slots with confidence. 18+ only — please gamble responsibly.